Platinum Services Europe

Introducing Alchemex Excel on Steroids: Business Intelligence Simply!
ALCHEMEX is the leading developer, enabler and support-provider of affordable Excel-based Business Intelligence software for small to medium enterprises. ALCHEMEX reporting software draws data directly from a company’s existing accounting or payroll application and provides smart business reporting through automated, real-time financial and business management reports in familiar Excel format. Get the right information at the right time, presented the way you choose.

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Soon on your iPhone !

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Epicor and Microsoft Relationship : Delivering Maximum Value to Users of Epicor 9

Click here to read about it

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Platinum Services Europe first EMEA Partner Certified for Epicor 9

Epicor Partner Connect Newsletter:

"Congratulations to Platinum Services Europe in becoming the first EMEA reseller partner certified on Epicor 9!

To be classified as a certified partner you need to have at least two certified consultants, however PSE went one better and now have three certified consultants who passed the required training and exams. Well done!"

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Introducing Sage PFW 2010 : System-Wide Enhancements Deliver Efficiency To Your Business Processes

Sage PFW ERP 2010 is coming your way this May. This release includes enhancements across a range of modules, all designed to make your business processes smoother and more efficient.

Click here to see the Top Seven Enhancements

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"XL Connect is HOT!"

XL Connect helps you create real-time reports out of Epicor Enterprise data using Microsoft Excel, it's
one of the hottest solutions Epicor has ever launched...

Click here to see more information on XL Connect (PDF)

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"Discover new business opportunities ahead at Insights 2010"

Online Registration Opens March 9!

Insights 2010 Conference Highlights...

NEW! The Business Opportunity Ahead
Closing Keynote-Q&A With Executive Team
Learning Tracks and Breakout Session
Networking
Trade Show

Click Here for More Information about Insights 2010!

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The Source: Sage PFW ERP Newsletter

In this issue...

Be More Innovative in your Communication Methods
You're Invited to the Sage Online Educational Symposium
Sage PFW 2010-What's to Come
Batch Warnings Added to Sage PFW Version 2010
New to Version 2010: Find Historical Return Entry
Make it Easy for your Customers to Pay
...and, More

Click Here to See the Sage PFW ERP Newsletter!

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"BizNet Software Announces Strategic Alliance with Epicor to Provide
Innovative Excel® Based Solution to Midmarket"

Epicor Leverages BizNet Software’s Excel® Based Reporting and Analytics Foundation with Release of
Epicor XL Connect

"DALLAS, TX (January 4, 2010) — BizNet Software, Inc., a leading provider of Microsoft Excel® based business
solutions, announced today a strategic alliance with Epicor Software Corporation (NASDAQ: EPIC), a leading
provider of enterprise business software solutions for the midmarket and divisions of Global 1000 companies.
Epicor announced earlier this week the release of Epicor XL Connect, Powered by BizNet Software technology."

Click here to access full press release

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Register today to attend the Sage Online Educational Symposium on March 18, 2010. There's no charge to
attend!

Join the Sage Online Educational Symposium to:

NETWORK with fellow software users and product experts
JOIN breakout sessions to learn more about your Sage product
LEARN about topics important to every business in keynote speeches

This virtual conference is all available from the comfort and convenience of your own desk—no travel required
and no charge to participate!

Click Here to Register Now!

Or, Click Here for the Sage Online Educational Symposium Agenda!

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      Platinum Services Europe is Pleased to Announce that We have
           Recently Invested in the iPhone® Developers Program.

Our intention is to take advantage of these new technologies in order to provide easily
accessible business solutions to our customers and let them take full advantage of new
devices such as iPhone www.apple.com/iphone and iPad www.apple.com/ipad.

We are currently analyzing different solutions that we would like to bring to those platforms
as soon as possible; we will keep you updated on our advancement. Keep in touch!

             Apple and iMac are trademarks of Apple Inc., registered in the U.S. and other countries.
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Platinum Services Europe is Proud to Announce that We have
the First Certified Epicor 9 Consultant in Europe!

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Explore A Multimedia Demo "Redefining ERP Software"

"Epicor is introducing a new approach to the way enterprise resource planning (ERP) systems are designed,
built, and used. We've redefined enterprise software to maximize productivity in every area of the
organization."

In this demo you will be able to:

Explore your industry:

Manufacturing
Distribution
Retail
Services
Hospitality

Select your role:

Executive
Finance
IT
Operations
Sales & Marketing

Click here to explore the multimedia demo

(Please make sure sound is enabled)

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Season's Greetings!

Platinum Services Europe thanks you and wishes you a Happy Holiday Season and a New Year of Health, Happiness and Prosperity!

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"Epicor Releases Service Enterprises 8.2 Software"

The new release expands capabilities offered to professional services firms, such as:

Audit and accountancy practices,
Engineering and construction consultants,
Embedded IT services groups

Allowing them to manage detailed, project-based businesses.
It features in-context business intelligence, and functionality in the areas of finance, project planning, and sales management.

Click here to access full press release

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Should You Attend Epicor Perspectives 2009?

(Click on the picture link for more information)

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Explore A Multimedia Demo "Redefining ERP Software"

Explore your industry:

Manufacturing
Distribution
Retail
Services
Hospitality

Select your role:

Executive
Finance
IT
Operations
Sales & Marketing

Innovation and Leadership in Delivering Applications that are Redefining the Enterprise Software Experience
Leveraging Microsoft Technology Earns Epicor Top Rank.

"Epicor Software Corporation (NASDAQ: EPIC) has announced it has won '2009 Global ISV Line of Business
Partner of the Year' in the Microsoft Worldwide Partner Conference Awards program. Epicor was selected
out of an international field of top Microsoft partners for delivering market-leading customer solutions built
on Microsoft technology. A leading provider of enterprise business software solutions for the midmarket and
divisions of Global 1000 companies, Epicor is one of the largest independent software vendors committed to
Microsoft technology."

Click here to access full press release

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Podcast "Web 2.0 at Work: 3 Technologies We All Use Today and How They Transform ERP"

Epicor Software Corp., a supplier of enterprise business software solutions for the midmarket and divisions of
Global 1000 companies, announced the release of Epicor IT 2009, the newest version of Epicor's IT Service
Management solution.

"Epicor IT 2009 is a benchmark of Epicor's continued success in supporting the needs for today's enterprises by
providing tools and leveraging the latest technologies to enable optimal performance, greater flexibility and
extended global support of IT service operations," said James Norwood, vice president of product marketing for
Epicor.

Click here to view the podcast

(Please make sure sound is enabled)

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Epicor IT 2009 Debuts

Click here to access the full press release

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Leading Analyst Firm Positions Epicor® as Visionary in Magic Quadrant
for Midmarket and Tier 2-Oriented ERP

Epicor Software Corporation (NASDAQ:EPIC), a leading provider of enterprise business software solutions for the
midmarket and divisions of Global 1000 companies, today announced it is positioned as a Visionary in Gartner’s
Magic Quadrant (MQ) for Midmarket and Tier 2-Oriented ERP (Enterprise Resource Planning) for Product-Centric
Companies.

The MQ for Midmarket and Tier 2-Oriented ERP for Product-Centric Companies addresses the needs of product-
centric companies or divisions of enterprises with between 100 and 999 employees, and with annual revenue
between $50 million and $1 billion.

Click here to access the full press release

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PSE Announces SAF-T Project

PSE is proud to announce the launching of its final release of the PSE SAFT Tool during Q3 2009.
This tool is compatible with SAFT-PT guidelines, a mandatory format required for companies operating in Portugal.
Please visit the solution page for more details.

Visit the solution page for more details

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Clientele ITSM 2009 Officially Launched

Within the many new features, Clientele ITSM 2009 delivers the following:

Increased configurability and functionality capabilities
Support of Windows 2008 Server, SQL Server 2008 and 64 bit operating systems
Provision of a Software Developers Kit (SDK) for the ITSM portal
Delivery of high priority customer requested enhancements

Click here to access the full press release

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Total Cost of ERP - Are You Paying Too Much?

Download this insightful report from the Aberdeen Group now and find out. This report takes you step-by-step through every cost related to the use and implementation of your ERP solution.

Click here to access report

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Sage North America Launches Sage PFW ERP 5.7, An Exceptional Money and Time Saving Tool For Small and Medium-Sized Multinational Businesses Including Process Manufacturers

Key money- and time-saving new features and enhancements in Sage PFW ERP 5.7 include:

Money-Savers
Streamlined Inventory functionality
Better Receivables management
Improved Customer Account management
Enhanced Sales Order Pricing

Time-Savers
Faster Month-end reporting
Better Multiple Company processing
More efficient Document processing
Automated installation

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Season's Greetings!

Platinum Services Europe thank you and wish you a Happy Holiday Season and a New Year of Health, Happiness and Prosperity!

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Epicor Unveils 'next-generation' ERP

Epicor 9 was designed to pull together the best features from various Epicor product lines into a "next-generation superset" based on a SOA (service oriented architecture) and including functions such as CRM (customer relationship management), SRM (supplier relationship management), BPM (business process management), GRC (governance, risk, compliance) and EPM (enterprise performance management).
Existing customers will be able to adopt the newer applications at their own speed, with no forced migrations to the new platform.

Click here for more information

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The Sage PFW Customer Community Has Launched!

The Sage PFW ERP Online Community’s mission is to enable all customers of Sage PFW ERP to engage and interact with one another through a variety of different communication forums and tools.

Click here for more information

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Come and visit us during Dynamic Day in Brussels!!

PSE will be present at the Kompass Trade Show in Brussels (23rd of October at Brussels Kart Expo in Groot-Bijgaarden).
Come and visit our stand!

Click here for more information

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Be in Las Vegas to witness the launch of Epicor 9!

Last month at the Partner Conference in Budapest, Epicor EMEA partners were among the first to see Epicor 9, the next generation ERP solution. To learn more about Epicor 9, you need to be in Las Vegas in October for Perspectives 2008, Epicor's 16th annual user conference. Perspectives 2008 offers you three full days to interact, learn and share with Epicor, partners, and customers.

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We're looking forward to seeing you at the Sage Summit in November!

Click here for more details ...

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Becoming a Sage PFW Power User is Quick, Easy, and FREE with Interactive Webcasts

Do you need Sage PFW software tips, but you think your schedule or budget won't allow it? Think again. Because in an hour or less, and at no expense, you can get the time-saving ideas you need right at your desk! You'll enjoy an interactive experience with presentations by the experts on upgrades, selected modules, and more.
Come visit these Webcasts today, and find out why customers are raving about them!

Customer Forum: Get Your Voice Heard! (May 22, 2008)
Proactive Strategies: Better, Faster, and more Reliable Communication (May 21, 2008)
Coming Attractions: Get to know Sage PFW 5.6 (June 11, 2008)

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Epicor Intros Next-Generation Service-Oriented Architecture

Epicor ICE 2.0 is the Company's next-generation service-oriented architecture (SOA) for building dynamic business applications, and will exploit the capabilities of Microsoft Windows Server 2008, SQL Server 2008, and Visual Studio 2008.

Click here to read the complete article

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Save the Date for Sage Summit

Thank you to our customers who participated at Sage Summit in 2007 and made it a huge success! Please join us again on November 17–20 in Denver for this premier educational and networking event.

Click here for the Sage Summit website

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Clientele ITSM Business Intelligence is Now Available

Using all the comprehensive data stored within Clientele IT Service Management, Clientele ITSM Business Intelligence provides you with accurate, complete and clear information in support of better decisions and a more productive IT operation. You can easily enhance visibility, effectively measure results, and manage performance.

Highlighted below are some of the key new features:

Assured accurate and reliable data
Easy and fast report generation
Dynamical reporting
Drill down possibilities
Historic comparisons
Reporting tool independent
Isolated from production environment

Click here to register for a free on-demand webcast ...

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Sage PFW presents Pervasive Auditmaster

Sage's Pervasive AuditMaster module can provide a detailed audit trail for every transaction affecting your database—even those initiated outside of Sage PFW.

The AuditMaster application captures events involving any user touching any data in your Pervasive.SQL database, down to a single byte, in any application you’re using.

Click here for more detail, and to register for a free webcast on January 23rd, 2008 ...

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Epicor - Get the Most from your Epicor Investment with Epicor Knowledge Mentor

The investment in an enterprise resource planning (ERP) software solution is one of the most important business decisions a company can make. Epicor Knowledge Mentor is a tool your business can use to ensure a return on that investment. Epicor Knowledge Mentor can be adopted as a centralized enterprise wide platform, to host and deliver end user training and to provide just-in-time performance support for users of your Epicor Software solution.

This solution will allow you to ensure and enhance your end users' productivity through:

Business process information
Application demonstrations
Interactive application simulations
Interactive assessments
Interactive quiz & knowledge checks
Live in-application help as effective post-training support
Extensive user and classroom documentation

Download Brochure

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Epicor Captures Multiple Industry Honors Recognizing Continued Growth and Success

Click here for more detail ...

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After "Perspectives" in October, PSE will be present at "SAGE Summit" in November

Sage Summit is the annual conference and trade show for all Sage Software customers. It’s the only spot where you can become a part of your product community by connecting with fellow software users, product experts, support analysts, and product leadership—all under one roof.

Click here for more detail ...

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Epicor Announces Multi-Tier Solution Strategy for Project-Based Organizations

New Editions of Epicor for Service Enterprises Feature Enhanced Support for Complex Implementations and Solid Fundamental Capabilities for Faster Return on Investment

Click here for more detail ...

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Sage Software Releases Sage PFW ERP 5.6

Major New Release Adds Powerful New Features and Functionality to Award-Winning Business Management Solution

Click here for more detail ...

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