Workato Automation Index 2022




Key Findings

  • Automation usage is exploding as it becomes more accessible.

  • HR automation continues to be a primary focus for organizations.

  • More departments are automating than ever before.

  • Finance is the most automated department.

  • Data creates a way for IT to add strategic value to the business.

  • Automation becomes a global opportunity.



Most common automated processes


  1. Order-to-Cash

  2. DataOps

  3. IT Service Management

  4. Sales Operations

  5. Employee and Workplace-IT

  6. IT Operations

  7. Marketing operations

  8. Customer support

  9. Procure-to-Pay

  10. Record-to-Report



See the full report


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